Terms & Conditions

  • All items are made to order.  Refunds cannot be given once completed.
  • Ring Orders - Please ensure that all rings are ordered in the correct size.  Replacements & refunds will not be made or given due to wrong sizing.
  • Returns will only be accepted due to a fault.  This is extremely rare as all items are fully checked & only the highest quality jewellery used. 
  • When sending inclusions, please ensure you do NOT send all of your keepsake ashes etc.  Sending methods are extremely reliable but not 100% guaranteed.
  • All jewellery needs to be looked after & all care instructions followed.